This Privacy Policy describes how we collect, use, and disclose your information when you use our booking platform that connects property/car owners with renters.

1. Information We Collect

We collect the following types of information to provide and improve our booking services:

For Users (Renters):

• Personal identification information (name, email, phone number, National ID Number)
• Payment information (processed securely through our payment gateway)
• Booking preferences and history
• Device and usage information (IP address, browser type)

For Property/Car Owners:

• Business information
• Bank account details for payments
• Property/car details and availability
• Tax identification numbers where applicable

2. How We Use Your Information

We use the collected information to:

• Process and manage bookings
• Facilitate communication between renters and owners
• Process payments and payouts
• Provide customer support
• Improve our services and develop new features
• Prevent fraud and ensure platform security
• Comply with legal obligations

3. Information Sharing

We may share information with:

• Property/car owners (necessary booking details)
• Payment processors
• Service providers who assist our operations
• Legal authorities when required by law

We never sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your information, including:

• SSL encryption for data transmission
• Secure storage systems
• Regular security audits
• Limited access to personal data

5. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications

6. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our platform or via email.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@bookingug.com.